- How is my monthly bill calculated?
- Each month you pay $199 for the platform plus $9 for each billable student. Staff accounts, campuses, and core modules are included — you are not charged per user or per feature.
- Who counts as a billable student?
- Any student actively enrolled in at least one course during the billing month — full-time, part-time, or audit.
- Are staff, faculty, or extra campuses extra?
- No. Unlimited staff and faculty users and multiple campus locations live under one school subscription. Only active students drive the variable portion of your bill.
- What if we exceed email or storage pools?
- Most schools stay within the included pools. If you grow past them, overage is billed at published metered rates — we will notify you before any surprise charges.
- Is SMS or text messaging included?
- No. Text SMS is not part of the base subscription. If you enable SMS alerts, messages are billed separately at published per-message rates (typically via Twilio). Email is included in your monthly usage pool.
- Do payment processors cost extra?
- Nexxora does not add a markup on Stripe, PayPal, or similar gateways you connect. Those providers bill you directly for processing fees.
- Can we evaluate Nexxora before subscribing?
- Yes. Register your school, configure your portal, and invite your team. Paid subscription billing starts only when you activate your live plan.